Effective communication is essential to the long term success of any organization. The need for teams and team leaders to communicate effectively is even more consequential during the start-up phase. In the early days of any company, you are running at a million miles per hour, things are changing rapidly and the need for all to be on the same page is very important.
Most studies show that the tempo and efficiency of communication, or even the emphasis placed on the need for clean concise communication within a company, is one that trickles down from the top. Yes, I said, "trickle down". I know Wanda Sykes said "nothing good trickles", but here the CEO or founder needs to be the best communicator in the whole company. She needs to be able to set clear goals and communicate said goals for everyone else to follow.
I have found that there are basic elements of good communication, and when coupled with a strong sense of your company's DNA leads to wins.
Below are some of the basic elements of effective communication.
1. Share the "Big picture".
On an instinctive level, most human beings can fight for something passionately if they know what it is they are fighting for. It is important that as a leader, you are able to communicate the company's vision to everyone within the organization. Communicate the goals, challenges, potential deals, etc.
2. Stay Positive
Seems like an easy thing to do, till s#*t hits the fan. You want to communicate setbacks and unfortunate events - and there will be many, with positivity and a focus on the future. Do not get mired in the unfortunate circumstances. Encourage your team to learn and move on to the next thing, reminding them of what the overall mission is. Celebrate your defeats as learning opportunities.
3. Be open to change
Having the right tools, processes, systems, and the software application is crucial to the success of today's teams. These elements help a company run smoothly. Teams collaborate better and are more productive. It is also super important, as a leader to be open to the possibility that there will come a time when a tried and tested system will have to be replaced are removed altogether. Be nimble and open-minded when it comes to making changes within your organization. Communicate the need for changes and encourage your team to look at changes as a chance to improve upon a process.